Your data

The short version, in plain terms. It is the same as the long version.

Your password is not something we can read: It is stored using one way hashing. Not by us, not by anyone with access to our systems. That is also why nobody here will ever ask you for it, by email, by phone or by message. Anyone who does is not us.
We do not sell it, share it, or train on it: Your data is not sold. It is not passed to third parties. It is not used to train any system. It is used for one thing, which is running and updating the system we built you.
We look at it only when there is a reason to: Support, a fault you have reported, maintenance, backups, or where the law requires it. We do not browse it, and there is no other reason we would open it.
Your customers' data stays yours: Where your system holds information about the people you serve, that information is yours and you remain responsible for it. We handle it on your instructions and on nobody else's.
When it is paid for, you own it: The system, the code and the data. That does not change if you stop your support plan, and it does not change if you move your hosting somewhere else. There is nothing to hold you here except the work.

The full terms

If you are a client: The complete portal terms of use are in your portal, under Settings, alongside the version you accepted and the date you accepted it. Everything above is drawn from them.
If you are not, yet: You will read the full terms before you accept anything. They cover ownership, payments, cancellation, availability and the law they run under, which is the law of the Sultanate of Oman.

Anything here you want a straight answer on, write to aloon.info@gmail.com.